This exclusive tickets to Hong Kong campaign is brought to you by Cathay Pacific Airways Limited, Hong Kong Tourism Board, and Airport Authority Hong Kong. Airport Authority Hong Kong has sponsored tickets for Cathay Pacific to distribute globally. 

As the home carrier of Hong Kong, we are excited to be supporting Hong Kong Airport Authority with this exclusive ticker offer. It is a great opportunity to welcome visitors worldwide to discover the beauty of our beloved home city.

One (1) Cathay Pacific Economy Class return ticket from Australia to Hong Kong, excluding taxes and surcharges.  There will be altogether 6,020 discounted tickets available for Australian consumers to access, courtesy of Hong Kong Airport Authority. The discount is only applicable to flights operated by Cathay Pacific. Each itinerary will originate and end in the Australia. 

We will offer a limited number of discounted round-trip Economy Class tickets to Hong Kong. Customers will be liable for any applicable taxes, surcharges, fees, rebooking fees or no-show fees. All tickets are non-transferable, non-reroutable and non-exchangeable. Only the tax and surcharges components of the ticket are refundable. 

The exclusive ticket offer has been rolling out globally in phases since 1 March 2023 starting with Asia. The tickets available in Australia from May 2023.

The exclusive ticket offer will be available to all new and existing Cathay members. Consumers can sign up to join Cathay membership program via our website: <insert link to SEF when ready>.  

The exclusive ticket offer will be available to all new and existing Cathay members. You can sign up to join Cathay membership program for free via our website: <insert link to SEF when ready>.  

To be eligible to access this exclusive ticket offer you must be 18 years old or above.

Eligible participants must be at least 18 years old at the time of participation.

Yes, you are able to make changes. Please log into your Cathay account here to review and change your personal and contact information as needed. 

Once you've joined Cathay via the online sign-up form on our campaign page you’ll receive an instant confirmation email, welcoming you as a Cathay member. You'll then receive another email on <insert date> as a reminder of when redemption starts and more details on how to redeem a ticket. If you cannot find this email, please search your inbox and check if the email is sitting your junk mail.   

Sign in to your Cathay account and check your communications preferences here. Under communication channel see 'News and offers’ and ensure the checkbox under ‘email’ is checked to ensure you receive our latest offers, news and updates from us including the reminder redemption email for this campaign. 

If you cannot find this email, please search your inbox and check if the email is sitting your junk mail.   Those who opted out of marketing comms won’t receive a reminder redemption email from us. To update your communications preferences, visit here. Instead on <insert date> visit the campaign page here for how and where to redeem the exclusive Hong Kong tickets.   

Yes, the discount code will be valid for usage from <insert time> <insert date>. Travel return date must fall within the first 9 months from when the ticket was purchased. Once all 6,020 tickets are redeemed, then the discount code won’t be able to be used.

Yes, upgrade of cabin class for tickets is available only via the use of Asia Miles 

Yes, tickets are eligible to earn Asia Miles and/or Status Points. You can earn TBC Asia Miles and TBC Status Points on your ticket. For details on miles accrual, please visit: https://www.cathaypacific.com/cx/en_AU/membership/asia-miles.html

All tickets once booked are non-reroutable.  The discount code can only be used to book ONE (1) round-trip ticket from the Australia to Hong Kong, and is only applicable to flights operated by Cathay Pacific. Each itinerary will originate and end in the Australia. 

Rebooking of the travel date is subject to a rebooking fee of HKD2,400 for long haul destinations respectively. All prizes are non-transferable, non-reroutable and non-exchangeable. Only the tax and surcharges components of the ticket are refundable. 

Each winner must decide all flights and dates of their tickets at the time of booking. Starting from their first date of ticket redemption, customers are entitled to travel within 9 months of ticket purchase date. The minimum stay period for the ticket is 2 days, and the maximum stay period for the ticket is 1 month. 

Yes, black-out periods apply (details will be provided at launch).

Rebooking of the travel date is subject to a rebooking fee of AUDTBC

For those who successfully redeem their tickets using the discount code they will be liable for all taxes and surcharges applicable to the tickets.  

When redeeming your discount code, you can use Credit/Debit Card, Alipay, PayPal or Union Pay. 

After you apply the discount code on the booking panel and search flights via our redemption page, a promotional banner in green will appear at the top of the page. Once flights are selected, scroll to the bottom to see the new price.

With the discount code applied the base fare is fully discounted and only the taxes and surcharges component remains which is payable by customer. Also, once you click ‘view fare breakdown’ you will see the discount applied from the total amount. 

No, the discount code can only be used for a new booking.

An adult can only book one (1) Economy Class return tickets from Australia to Hong Kong. Bookings including a child or infant are not eligible. You can use one discount code per booking. If you are travelling with others, they will need to book separately.

The discount code may not work because of the below reasons: 

• The discount code isn’t applicable to the origin or destination selected. Please try selecting another origin or destination
• Itinerary does not meet the minimum stay requirement (2 days)
• Itinerary exceeds the maximum stay requirement (1 month)
• Discount code isn’t applicable to the travel dates selected. Please try selecting other travel dates.
• Discount code entered has already been used and is no longer valid. 
• All tickets available for redemption have been exhausted

The discount code only applies to tickets booked online through cx.com, the discount code provided to eligible Cathay members is not compatible with bookings made through agents or the Global Customer Centre.