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    Cathay Pacific

    The thrill, the immediacy, the unmistakable energy between audience and performer.

    Owned by theatrical visionary Andrew Lloyd Webber – who has created some of the world’s most popular and timeless musical productions at LW Theatres. Since LW Theatres started up back in 1977, their passion and pride for what LW Theatres do has seen them become the largest operator of musical theatres in London. With one in three audience members at a London musical walking through the doors of their West End theatres, chances are, if you’ve seen a musical in the capital, you’ve been to visit LW Theatres.

    Whether you’re at Theatre Royal Drury Lane  or The London Palladium ; the Cambridge Theatre  or the Adelphi Theatre  (co-owned with the Nederlander Group); the Gillian Lynne Theatre  or His Majesty’s Theatre , you’ll find that every experience you enjoy with LW Theatres is so much more than simply a show.

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    Cathay Suite at The London Palladium

    As part of our partnership with LW Theatres, Cathay Members can exclusively access the Cathay Suite at The London Palladium.

    Look forward to an elevated theatre experience

    A private space for Cathay Members

    At The London Palladium, step away from the hustle and bustle before the show and start your theatre experience in a luxurious and serene space.

    Red Coat service

    With a dedicated concierge service, you can relax whilst the Red Coats look after you pre-show.

    Order drinks and snacks

    Order directly with the Red Coats who will bring your drinks and snacks to you in the Cathay Suite

    Ensure you're registered as a Cathay Member

    Access to the Cathay Suite is available to registered Green, Silver, Gold, and Diamond Cathay Members.

    If you haven't registered yet, you can easily do so by clicking the link below.

    Register here
    Book your next theatre experience at The London Palladium

    Whatever your taste, there's a show you'll enjoy at The London Palladium. Take a look to see what's on. 


    What's on at The London Palladium
    Unlock access to Cathay Suite

    After booking tickets to your next show at The London Palladium, you can reserve a space in the Cathay Suite on the 'Manage my Booking' page. 

    Book now
    Need help?

    If you have booked a show at The London Palladium theatre, and you are facing issues reserving your place(s) in the Cathay Suite, please get in touch by emailing the LW Theatres Hospitality team at customer.relations@lwtheatres.co.uk 

    1. Cathay Suite can only be accessed by Cathay Members who have purchased tickets for an event at The London Palladium Theatre through LW Theatres.
    2. Cathay Members must reserve their suite space at least 1 week in advance via LW Theatres in order to access the Cathay Suite.
    3. Admittance to the Cathay Suite is subject to availability and places are booked on a first come, first served basis.
    4. Cathay Members must present their Cathay Member ID number (physical or digital) and event booking confirmation from LW Theatres before entering the Cathay Suite.
    5. Cathay Suite can only be accessed by those who have made a reservation for the Cathay Suite. Each member of the group must be a Cathay member to access the suite. Children under 18 can attend with a Cathay Member who is over 18 but must be registered as part of the suite reservation process.
    6. Cathay Suite can only be used on the date and time stated in the reservation.
    7. Cathay Members in Green, Silver, Gold and Diamond tier are eligible to redeem this offer of access to the Cathay Suite.
    8. This offer is exclusive to Cathay Members only. oneworld members are required to be registered as Cathay Members in order to redeem this offer.
    9. Cathay Suite will be open 1 hour before the event starts. Please note duration of access may vary by event but will confirmed in pre-show information. The Cathay Suite will not be accessible after the event concludes. 
    10. All guests visiting the Cathay Suite are expected to comply with the rules set out in LW Theatres’ Admissions Policy, Ticket Terms and Conditions https://lwtheatres.co.uk/terms-conditions/  and any instructions of LW Theatres’ staff. The management reserves the right to deny entry or remove anyone who in their opinion fails to comply with LW Theatres’ rules or instructions referred to in paragraph 9 above.
    11. This suite experience has a significant amount of stairs and is therefore not suitable to anyone who is not ambulant.
    12. Cathay Suite offers a ‘Red Coats’ concierge service. Although the Cathay Suite provides an exclusive space for Cathay Members to order drinks and snacks (both alcoholic and non-alcoholic), drinks and snacks must be paid for by all guests upon ordering and are not provided free of charge.
    13. Children under 18 must be supervised by an adult at all times in the Cathay Lounge.
    14. These terms and conditions are subject to change at any time during the partnership period.
    15. In the event of any failure to comply with LW Theatres' Admissions Policy or Terms and Conditions or any failure to comply with our staff instructions, we have the right to eject customers and the decision of the Theatre Manager will be final.

    From heartbreak to joy: There's a show for everyone to experience


    Life becomes more rewarding with Cathay


    Asia Miles

    As a Cathay member, you can earn and redeem Asia Miles as you like; whether that’s through flights, on our Cathay Shop or indulging in a Cathay Holiday.

    Flight offers just for you

    Be the first to access exclusive member-only offers; including bonus   miles, cashback and more.

    An enhanced travel experience

    As you travel with us, earn status points and unlock perks to make your journey smoother – from priority boarding to our award-winning airport lounges.

    Dedicated space for Cathay members

    Whether you're taking your seat at the theatre or before boarding, let us take care of you - at our suite at The London Palladium or our Heathrow lounge.

    The magic begins from the moment you take your seat with LW Theatres and Cathay Pacific