Wi-Fi and connectivity

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Our Diamond members, as well as passengers in First class and Business cabins are invited to enjoy complimentary inflight Wi-Fi.

Once the aircraft is at or above 10,000 feet, you can get internet access to email, browse the web, shop online and keep in touch with others via your own Wi-Fi equipped device (tablet, laptop, mobile phone). Choose from the options below or enjoy entertainment on the inflight entertainment monitors:

• For flight times of six hours or less at USD12.95
• For flight times above six hours from USD19.95 to USD 24.95
• One hour continuous use on all flights at USD9.95*
  *Not available for some flights

For flight times of six hours or less, Message Pass is available at USD3.95. You can send and receive text messages on Wi-Fi using apps such as WhatsApp, iMessage, Facebook Messenger, LINE and WeChat.

When you are onboard, you can enable data roaming on your mobile device to send and receive SMS, as well as email and browse Internet. Roaming can be activated after take-off once the aircraft reaches 20,000 feet.

Please note the following:

• SMS and data roaming are not available in the United States
• SMS and data roaming are available on A350 aircraft only

Roaming charges will vary and may be applied directly by your local mobile service provider. Please contact your provider for charges.

Once the aircraft is at or above 10,000 feet, you can get internet access by selecting a roaming partner in the portal. You will need to log in to enjoy internet access during the flight. Currently, Telekom Roaming partner is available onboard.

Roaming charges will vary and may be applied directly by your roaming partner.