Browse the web and stay in touch for work – and fun. And remember, it’s free to shop with Cathay in the skies.
Switch on airplane mode on your device
Enable your Wi-Fi connection
Connect to the “Cathay Pacific” network
A captive portal will pop up – type wifi.cathaypacific.com if it doesn’t appear*
Select your preferred internet package and start browsing
It’s free to visit all pages on cathaypacific.com and to shop thousands of curated products on lifestyle.asiamiles.com .
Passengers in First and Business class are invited to enjoy complimentary inflight Wi-Fi. We’re also enabling this service for our Diamond members in the next few months.
Once the aircraft is at or above 10,000 feet, you can get internet access to email, browse the web, shop online and keep in touch with others via your own Wi-Fi equipped device (tablet, laptop, mobile phone). Choose from the options below or enjoy entertainment on the inflight entertainment monitors:
For flight times of six hours or less, Message Pass is available at USD3.95. You can send and receive text messages on Wi-Fi using apps such as WhatsApp, iMessage, Facebook Messenger, LINE and WeChat.
We connect to satellites to bring you the internet from 35,000 feet in the air while travelling at 900km/h. We might not be able to connect you if:
When you are onboard, you can enable data roaming on your mobile device to send and receive SMS, as well as email and browse Internet. Roaming can be activated after take-off once the aircraft reaches 20,000 feet.
Please note the following:
Roaming charges will vary and may be applied directly by your local mobile service provider. Please contact your provider for charges.
Once the aircraft is at or above 10,000 feet, you can get internet access by selecting a roaming partner in the portal. You will need to log in to enjoy internet access during the flight. Currently, both Boingo and Telekom Roaming partners are available onboard.
Roaming charges will vary and may be applied directly by your roaming partner.
The use of certain portable electronic devices is restricted inflight, as they may interfere with the aircraft systems. Find out which devices you can use on board, and at what point during the flight that it’s safe to do so.
The following can be used inflight, as well as during taxi, take-off, cruising, and landing.
Wi-Fi or Bluetooth-enabled devices should be switched off or set to flight mode for the duration of your flight.
On A350 flights, Wi-Fi and Bluetooth can be turned on while flight mode is in use. When the “No Mobile Sign” is off, airplane mode can be switched off.
The following can be used inflight, but must be switched off and stowed away for taxi, take-off and landing:
Please note that Wi-Fi or other connectivity capacities will need to be switched off inflight at all times.
Portable electronic devices that are prohibited for use at all times include: