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    Enjoy a comfortable and convenient travel experience with one-stop booking of airline tickets and cross-boundary shuttle services to Hong Kong International Airport from mainland cities in the Greater Bay Area, and easily connect with Cathay Pacific flights to worldwide destinations.

       

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    Complimentary Shuttle Ticket for Booking Selected Flights

    For a seamless travel experience, Cathay Pacific is offering a complimentary cross-boundary shuttle bus service from cities in the Greater Bay Area to Hong Kong International Airport during the campaign period for passengers who purchase a flight ticket on a selected route originating from Hong Kong SAR.

    Click here to redeem your free luxury cross-boundary shuttle bus service* now.

    Sales period From 18 May 2023 to 31 December 2023
    Travel period From 18 May 2023 to 31 December 2024
    Applicable flight routes and travel classes Applicable to the non-group travelers traveling on the following classes, with tickets other than FOC (Free-of-charge) tickets and mileage redemption tickets, operated by Cathay Pacific excluding codeshare flights:
    • Originating from Hong Kong SAR to Europe / Australia / New Zealand / North America / Middle East or South Africa ( First Class, Business Class, Premium Economy Class and Economy Class )
    • Originating from Hong Kong SAR to Japan / Korea / Singapore / Malaysia / Thailand / Indonesia / Cambodia / India / Sri Lanka / Nepal / Bangladesh ( First Class, Business Class )
    Scope of shuttle bus service Cross-boundary shuttle bus stations from mainland cities in the Greater Bay Area to Hong Kong International Airport:
    • Shenzhen
    • Guangzhou ( including Panyu and Zengcheng )
    • Foshan ( including Shunde, Sanshui and Gaoming )
    • Dongguan
    • Zhongshan
    • Jiangmen ( including Xinhui, Heshan, Taishan, Kaiping and Enping ) 
    • Yunfu

    *Subject to terms and conditions

    How to redeem and use the ticket:

    1. Purchase tickets from the Cathay Pacific WeChat mini program or official website, appointed travel agents or ticket agents in Guangdong.
    2. Eligible passengers to redeem the free cross-boundary shuttle service tickets by clicking Land+Air . Enter the passenger's name, booking reference or E-ticket number on the redemption page; input the passenger's mobile number and select the pick-up point. It will generate an order and bus ticket number, and passengers will receive an SMS reminder.
    3. The bus ticket is an open ticket eligible for all scheduled departures of the route from the selected pick-up point. Call the shuttle service company in advance to reserve schedule and seat on the day of travel. We recommend making shuttle bus reservation at least 72 hours before flight departure ( more time in advance is required for peak season or holiday departures ).
    4. Click Trans-Island Chinalink or CTGBUS to know the schedule of cross-boundary services.
    5. Passengers need to go to the pick-up point selected at the time of redemption, show the ticket number or electronic QR code ticket ( which can be found on the redemption page or SMS ) and collect the physical ticket for boarding bus or limo.
    6. The staff at the pick-up point will check the passenger’s information and confirm the passenger's identity before arranging the passenger for the ride. Free cross-boundary shuttle bus service will not be provided if the ticket is not used by the same registered passenger.

    Advantages of Land+Air

    Comfortable and exclusive experience

    • Quality cross-boundary shuttle service supplier
    • Five-star luxury limousine/MPV fleet
    • Spacious seating and luggage space
    • Attentive and considerate butler service

    Convenient and flexible travel options

    • One-stop booking of flight ticket and cross-boundary shuttle service
    • Frequent cross-boundary shuttle bus service for flexible travel schedule
    • Directly to the airport with the formalities completed on the bus for entry to Hong Kong
    • Exclusive cross-boundary pick-up service booking for door-to-door transfer

    Service outlets throughout the Greater Bay Area

    • Cross-boundary shuttle service covering major cities in the Greater Bay Area
    • Customs clearance through major road ports in Guangdong and Hong Kong, China
    • Connected to Cathay Pacific's global destinations


    1.  Ticket sales period: from 18 May 2023 to 31 December 2023

        Ticket travel period: from 18 May 2023 to 31 December 2024

    2.  Free cross-boundary shuttle service validity: On or before the date of the first flights. We recommend making shuttle bus reservation at least 72 hours before flight departure ( more time in advance is required for peak season or holiday departures ); passengers without reserved seats can go directly to the selected station with the bus ticket number and will be arranged to take the bus or limo on a first come first served basis.

    3.  Applicable flight routes and travel classes: applicable to the non-group travelers traveling on the following classes, with tickets other than FOC ( Free-of-charge ) tickets and mileage redemption tickets, operated by Cathay Pacific excluding codeshare flights:

    • From Hong Kong SAR to Europe / Australia / New Zealand / North America / Middle East or South Africa ( First Class, Business Class, Premium Economy Class and Economy Class ); 
    • From Hong Kong SAR to Japan / Korea / Singapore / Malaysia / Thailand / Indonesia / Cambodia / India / Sri Lanka / Nepal / Bangladesh ( First Class, Business Class ).

    4.  Scope of services: Tickets for the cross-boundary shuttle service to Hong Kong International Airport from Shenzhen, Dongguan, Zhongshan, Guangzhou ( including Panyu and Zengcheng ), Foshan ( including Shunde, Sanshui and Gaoming ), Jiangmen ( including Xinhui, Heshan, Taishan, Kaiping and Enping ) or Yunfu.

    5.  Disclaimer: The legal responsibility for the free cross-boundary shuttle service is borne by the free cross-boundary shuttle service providers. It is the passenger’s responsibility to reserve sufficient time for the free cross-boundary shuttle service. It is outside Cathay Pacific’s responsibility if a passenger cannot take the Cathay Pacific flight due to insufficient time reserved by the passenger or other force majeure reasons.

    6.  Applicable Terms: The free cross-boundary shuttle service is provided by Trans-Island Chinalink Ltd., CTGBUS and the transportation will be subject to Trans-Island Chinalink Ltd., CTGBUS terms and conditions.

    7.  Baggage allowance: The baggage allowance for the air segment is subject to the regulations of Cathay Pacific. The baggage allowance for land transportation is subject to the regulations of the cross-boundary shuttle service providers.

    8.  How to redeem and use the ticket:

      1)  Purchase tickets from the Cathay Pacific WeChat mini program or official website, appointed travel agents or ticket agents in Guangdong.

      2)  Eligible passengers to redeem the free cross-boundary shuttle service tickets by clicking Land+Air. Enter the passenger's name, booking reference or E-ticket number on the redemption page; input the passenger's mobile number and select the pick-up point. It will generate an order and bus ticket number, and passengers will receive an SMS reminder.

      3)  The bus ticket is an open ticket eligible for all scheduled departures of the route from the selected pick-up point. Call the shuttle service company in advance to reserve schedule and seat on the day of travel.

      4)  Click Trans-Island Chinalink or CTGBUS to know the schedule of cross-boundary services.

      5)  Passengers need to go to the pick-up point selected at the time of redemption, show the bus ticket number (which can be found on the redemption page or SMS) and collect the physical ticket for boarding bus or limo.

      6)  The staff at the pick-up point will check the passenger’s information and confirm the passenger's identity before arranging the passenger for the ride. Free cross-boundary shuttle bus service will not be provided if the ticket is not used by the same registered passenger.

    9.   The free cross-boundary shuttle service is for personal use only. Once the pick-up point is confirmed, it cannot be changed. Infants are not required to redeem and present their tickets. One E-ticket number can only be redeemed once. If the same booking reference contains multiple passengers, a free cross-boundary shuttle service ticket for each passenger is required to be redeemed one by one.

    10. If ticket changes, the bus ticket number may still be valid providing the new ticket meets the eligibility criteria. Each bus ticket number can only be used once. When the ticket is refunded or the changed ticket no longer meets the applicable terms, the the bus ticket number will be invalid and the free cross-boundary shuttle service will be automatically terminated.

    11.  Unable to redeem: Please read the terms and conditions. If the information input does not meet the eligibility terms and conditions, no access to the system for redemption will be allowed. Should you have any questions or suggestions, please call the Cathay Pacific hotline at 400-815-2888.

    12.  This cross-boundary shuttle service ticket is complimentary and non-refundable. In the event of flight delays or force majeure factors, call Trans-Island Chinalink or CTGBUS 12 hours in advance during working hours and enjoy free ticket change for one time ( the pick-up point cannot be changed ). Please refer to the shuttle bus company official website or WeChat public account for its working hours. Trans-Island Chinalink customer service hotline: 400 882 2322; CTGBUS customer service hotline: 400 663 0118.

    13.  Recommended minimum time for flight connection:

    Example: Recommended to connect with Cathay Pacific flights after 15:30 for departure from Huanggang Port Shenzhen at 12:00 AM by cross-boundary bus or limo service

    Pick Up City or Station Minimum Time for Flight Connection (min)
    Huanggang Port, Shenzhen Bay Port 210
    Shenzhen Bao'an International Airport 300
    Guangzhou, Huadu, Panyu, Dongguan, Foshan, Shunde, Sanshui 360
    Zhongshan 390
    Jiangmen, Xinhui 420
    Taishan, Heshan, Gaoming 450
    Kaiping, Enping, Xinxing, Yunfu 480

      Click to check the information on the pick-up point of free cross-boundary shuttle service

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