With our Price Promise, you can purchase our airfares with confidence. After completing a booking on our website, if you find an identical fare at a lower price on a Japanese travel agency website (in Japanese yen), simply lodge a price match claim with us by midnight (Japan time) on the day of your purchase, and you'll get the fare difference refunded.
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Complete the claim form and submit by midnight of the same celendar day you purchased your ticket
You will be notified by email within 3-5 working days if our claim is successful or not
If the claim is successfull, you will receive a refund in the price difference via the orgianl payment method to purchase the ticket