With our Price Promise, you can purchase our airfares with confidence. After completing a booking on our website, if you find an identical fare at a lower price on a Singaporean travel agency website (in Singapore Dollars), simply lodge a price match claim with us by midnight (Singapore time) on the day of your purchase, and you'll get the fare difference refunded.
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Complete the claim form and submit by midnight of the same calendar day you purchased your ticket
You will be notified by email within 3-5 working days on the outcome of your claim
If the claim is successful, you will receive a refund in the price difference via the original payment method used to purchase the ticket